Cloud IVR System
Smart, scalable IVR for inbound & outbound calls.
- Multi-level IVR
- DTMF & voice input
- Time-based routing
- Language support
Hosted PBX
Enterprise PBX without hardware.
- Extensions & ring groups
- Call forwarding
- Failover routing
- Call recording
Call Center Suite
Built for high-volume call operations.
- Agent login / logout
- Live call dashboard
- Queue management
- Agent performance stats
CRM Integration
Calls meet customer data.
- Auto screen-pop
- Complaint & ticket linking
- Call history timeline
- API & webhook support
Custom Asterisk AGI
Advanced logic beyond standard PBX.
- Company-wise routing
- Dynamic IVR logic
- CRM & database checks
- Business rule engine
Reports & Analytics
Complete visibility of call operations.
- CDR & recordings
- Agent-wise reports
- IVR flow analysis
- Export & filters